Payment Policy for Regal Gemer

Effective Date: January 17, 2025

At Regal Gemer, we aim to provide a smooth and secure payment experience for all of our customers. Below, you’ll find the details of our payment policy. By using our website and making a purchase, you agree to the terms outlined in this policy.

1. Accepted Payment Methods

We accept the following payment methods for all online transactions:

  • Credit and Debit Cards: We accept major credit cards including:
    • Visa
    • MasterCard
    • American Express
    • Discover
  • PayPal: For secure and easy transactions, we also accept PayPal.

All payments are processed securely through third-party payment processors. We do not store any sensitive payment information on our website.

2. Payment Processing

  • Order Confirmation: When you place an order, you will receive an order confirmation email. This email indicates that we have received your order. However, it does not guarantee that payment has been processed or the order has been accepted.
  • Authorization: After your payment is submitted, we will authorize the payment with the relevant payment processor. The funds will be held while we confirm stock availability and prepare your order for shipment. If there is any issue with your payment, you will be notified promptly.

3. Payment Security

At Regal Gemer, we prioritize your security. All payments made through our website are processed through SSL encryption and comply with the latest security protocols. We use trusted third-party payment gateways to protect your payment information.

For your protection, we do not store any sensitive payment details on our website. Payments are securely handled by our payment processors, who are responsible for managing any data related to your payment method.

4. Sales Tax

  • Sales Tax Collection: Sales tax is applicable to orders shipped within the United States and will be calculated based on your shipping address at the time of checkout.
  • Sales Tax Rates: Sales tax rates vary by state, and the applicable tax will be added to your total order cost during the checkout process.

5. Payment Declines and Errors

  • Payment Declines: If your payment is declined or there is an issue processing your order, you will be notified, and we may request an alternative payment method.
  • Billing Address Mismatch: Please ensure that the billing address provided during checkout matches the one on file with your bank or credit card provider. Mismatches may result in declined transactions or delays in processing.

6. Payment for Pre-Orders

If you are purchasing an item that is on pre-order, payment will be processed at the time of the order. If there is any delay or issue with processing the pre-order, you will be notified, and any charges will be refunded in accordance with our return policy.

7. Refunds

If you are entitled to a refund under our Refund and Return Policy, the refund will be processed to the original payment method used for the transaction. Refunds typically take 5-10 business days to appear on your account, depending on the payment method and processing times.

8. Currency

All prices on Regal Gemer are listed in US Dollars (USD). If you are using a foreign payment method or are located outside the United States, your bank or credit card issuer may convert the charge to your local currency at the applicable exchange rate. Any additional charges related to currency conversion or international fees are the responsibility of the customer.

9. Payment Fraud Prevention

To protect against payment fraud, Regal Gemer reserves the right to verify the details of your payment and order. We may contact you for additional verification or to confirm any unusual activity or discrepancies in your payment information. If fraud is suspected, we may cancel or refuse to process the order.

10. Modifications to the Payment Policy

We reserve the right to update or change this Payment Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to periodically review this policy for any updates.

11. Contact Us

If you have any questions or concerns regarding our payment policy or your payment method, please don’t hesitate to contact us: